BOLO: Chimney Scammers on the Rise

There are so many tasks that homeowners must keep track of, from a roof that doesn’t leak to windows that save energy. Most homeowners put the chimney and fireplace on the “back burner,” so to speak, out of sight, out of mind. Professional chimney companies recommend including your fireplace and chimney on your annual maintenance list. When choosing a chimney company, do your research. There are many companies out there that are not reputable and are out to scam you. Chimney companies have no formal licensing. This creates opportunities for scammers to take advantage of the uneducated consumer. These suggestions may help you protect your hard-earned dollars. Also, to help you identify work that may be detrimental to the function of your chimney or interfere with the safety of your family. Let’s discuss a few.

How To Spot A Scammer?

Door-to-Door Sales Pitch

Don’t trust someone who comes to your door and offers a deal. They may say they were working in the neighborhood and can offer a great deal.

Unnecessary Chimney Repairs

Scammers often sell you on a big project, stating that the damage is excessive and has to be done right away, like today. Most damage can wait until you do the research.

Deceptive bait-and-switch practices

Some companies will offer a great deal for a cleaning. You book the appointment, they take a look, and may exaggerate the job and tell you that it will cost much more.

No visible proof of work complete

A reputable company will provide photos of the damage in real-time. Some scammers will have photos that they bring along with them, showing the homeowner damage that isn’t from your chimney, trying to deceive you.

What to expect?

• Does the company have insurance?
• Read references; they should be favorable.
• A written estimate should be provided.
• Do they have a local business? What is the address?

Safety is always the best policy. When wood is burned in your fireplace, creosote, which is a tar-like, highly flammable substance, forms. This creosote adheres to the inner liner of the chimney. With the recommendation of an annual chimney sweep and inspection, this should keep the chimney free of creosote buildup and protect your family from the dangers of a chimney fire.

Owners Eric and Jeremy take pride in creating a supportive workplace for their employees, helping them develop their skills and support their well-being. “I always say it’s my job as the owner to make sure our team wants to show up every day to work,” said Eric. “And I take that very, very seriously.”

A point of pride: carrying on the Smoke Stacks tradition of honest, dependable chimney service for their customers. “We work hard to find a solution that won’t just be a short-term fix,” said Jeremy. Whether it’s for an appliance chimney or a family room fireplace, their work helps keep families safe, comfortable, and cozy. “Fire is a prehistoric thing that has brought people together since the dawn of time,” said Eric. “I like that we help provide that experience.”