Customer Concern: A West Allis homeowner reached out to Smoke Stacks after discovering water leaking into their home. The chimney was quickly identified as the culprit, and they required urgent assistance to stop the chimney leak and prevent additional problems like mold growth and structural damage.
Assessment and Response: Within three days of receiving the call, our team was on-site to assess the situation and provide a repair proposal. The initial chimney inspection revealed that the crown was in poor condition, allowing water to penetrate. During the inspection, we uncovered significant damage to the flue tiles, which required immediate attention.
Services Provided: Our team performed a comprehensive chimney repair service in West Allis, which included the following:
- Chimney Crown Replacement: We carefully removed the old, deteriorating crown and poured a new, durable crown to seal the chimney’s top.
- Flue Tile Replacement: We discovered all the flue tiles were damaged upon removing the crown. Fortunately, the chimney was hollow, allowing us to climb inside, remove the damaged clay flue tiles, and install new ones, preventing the need for a complete chimney rebuild.
- Stone Shoulder Replacement: We replaced the damaged stone shoulder, ensuring precise cuts to align perfectly with the existing brickwork and maintaining the functionality of the siding trim piece against the home.
Project Duration: This West Allis chimney repair project was completed in three days, which is typical for this type of repair. However, the discovery of the damaged flue tiles slightly extended the original timeframe, as additional work was needed to safely replace them.
Importance of Service: Chimney repair prevents water from entering the home and causing extensive damage. In this case, the crown’s deterioration had already allowed water to infiltrate, which, if left unchecked, could have led to mold growth and drywall damage. Addressing these issues promptly resolved the immediate problem and protected the homeowner from more significant and costly repairs in the future.
Why Choose Smoke Stacks: At Smoke Stacks, we pride ourselves on going above and beyond for our customers. Unlike other companies that might only address the visible problem, we perform thorough inspections and uncover any hidden issues, as we did with the flue tiles in this case. By evaluating the chimney thoroughly, we saved the homeowner from even more extensive repair bills. Our expertise and commitment to quality ensure that every detail is noticed.
Unique Aspects: The unique aspect of this project was our ability to repair the chimney from the inside by climbing into the hollow structure and replacing the damaged flue tiles. This approach saved the homeowner from a costly and extensive rebuild. Additionally, the precision required to replace the stone shoulder while maintaining the integrity of the surrounding brickwork and siding showcased our team’s technical skill.
This West Allis chimney repair project underscores the importance of thorough inspections and skilled craftsmanship when addressing chimney issues. By taking the time to assess the situation fully, we identified hidden problems. We provided a tailored solution that resolved the immediate concerns and safeguarded the homeowner from future expenses.
At Smoke Stacks, our commitment to quality and attention to detail ensures that each project is completed with the highest level of care. If you’re facing challenges with your chimney, our experienced team is ready to deliver practical, lasting chimney and fireplace repairs to protect your home.
